1.Information We Collect
Information you provide
We collect information you give us directly — for example, when you fill out a form, book a call, purchase a program or membership, join our community, or contact us. This may include your name, email address, phone number, mailing address, billing and payment information, company or role, and any information you share in coaching intake, community posts, surveys, or communications.
Information collected automatically
When you use our website, we and our providers may automatically collect device and usage information — such as IP address, browser type, pages viewed, referring pages, and interaction data — through cookies and similar technologies (see Section 4).
Information from third parties
We may receive information from service providers, payment processors, community and scheduling platforms, and social or advertising platforms you use to interact with us.
Payment information: payment card details are collected and processed by our third-party payment processors; we do not store full card numbers on our systems.
2.How We Use Your Information
- Provide, operate, and deliver the Services you request;
- Process payments, memberships, and subscriptions, and send related notices;
- Schedule and manage coaching, workshops, events, and community access;
- Respond to inquiries and provide customer support;
- Send administrative messages and, where permitted, marketing communications;
- Personalize and improve the Services and develop new offerings;
- Maintain security, prevent fraud, and enforce our Terms; and
- Comply with legal obligations.
5.Data Retention
We keep personal information for as long as needed to provide the Services, comply with our legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
6.Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
7.Your Rights & Choices
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of certain processing. To exercise a right, contact us at [email protected]. We will respond as required by applicable law and will not discriminate against you for exercising your rights.
U.S. state privacy rights (e.g., California and similar laws): eligible residents may request access to, correction of, or deletion of personal information, and may opt out of "sales" or "sharing" of personal information for cross-context behavioral advertising. We do not sell personal information for money. To submit a request, email us at the address above.
8.Marketing Communications
With your permission where required, we may send you newsletters, offers, and updates. You can opt out at any time using the unsubscribe link in our emails or by contacting us. We may still send you non-marketing, transactional messages related to your account or purchases.
9.Third-Party Links & Services
Our website and communications may link to third-party sites and tools that we do not control. This Policy does not apply to those third parties, and we encourage you to review their privacy practices.
10.Children's Privacy
The Services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.
11.Users Outside the United States
We are based in the United States, and the Services are operated from the U.S. If you access the Services from outside the U.S., your information will be transferred to and processed in the U.S., where data-protection laws may differ from those in your country.
12.Changes to This Policy
We may update this Privacy Policy from time to time. We will revise the "Last Updated" date above and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the updated Policy.
13.Contact Us
Questions or requests about this Privacy Policy or your information? Contact us:
FrameShaping LLC
19211 Panama City Beach Pkwy #1042
Panama City Beach, FL 32413-8712
Email: [email protected]
Phone: +1 (888) 316-6979